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Privacy Policy

Sparkle.ie may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number and expiration date. Sparkle.ie collects that information in order to:

  • Process an order;
  • Verify your identity for payment authorization;
  • Contact you regarding your order status;
  • Ship your order to you;
  • Send you news from Sparkle.ie (if requested);
  • Generate anonymous statistics; and
  • Provide you with an excellent shopping experience.

Once Sparkle.ie gathers your name and address; this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfilment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. Although Sparkle.ie may occasionally share statistics about our customers with important business partners; we do not disclose any identifying information about individual customers.


Sparkle.ie Communication

Sparkle.ie offers customers many ways to keep up to date with the latest product offerings and promotions. Below, we outline how we treat the information you provide to Sparkle.ie.

Sending this Product to a Friend

When you e-mail a product to a friend, you and your friend's names and e-mail addresses are requested. This ensures that your friend will know that you have requested that Sparkle.ie send them an e-mail. You and your friend's e-mail addresses will only be used for this purpose unless permission is otherwise granted.

Surveys

Sparkle.ie occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at Sparkle.ie, or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users. Users' personally identifiable information is not shared with third parties unless Sparkle.ie gives prior notice and choice.

Opt-Out Policy

To opt out of receiving communications from Sparkle.ie, just select "unsubscribe" on our subscription status page and enter the requested information. Alternatively, you can make your request in person by contacting a jewellery consultant by e-mail at sales@sparkle.ie

Updating Personal Information

If the personal information Sparkle.ie has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to sales@sparkle.ie

Security

Sparkle.ie is committed to protecting the privacy of your personal information. To protect the information you send from your computer to Sparkle.ie's e-commerce system, this information - including your credit card number, name, and address - is encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information.

Use of Technology

Cookies are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the Sparkle.ie web site. With cookies enabled, the Sparkle.ie web site will have the capacity to deliver a more customized and complete shopping experience, to track visits from our affiliates and partners, and to enable the use of our shopping cart. Sparkle.ie does not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer, visit the web site that corresponds to the browser you use:

  • Microsoft Internet Explorer
  • Netscape Navigator

IP Addresses

Sparkle.ie collects your IP address, which cannot be used to identify you personally, to help diagnose problems with its server, to administer and tune the operation of its site, and to log your browser type and referring URL information. Sparkle.ie's servers use each IP address to anonymously track the date and duration of each session within its site. Your IP address may also be used to help Sparkle.ie collect statistical data or in gathering broad usage information. Certain parts of this information may be shared with Sparkle.ie partners, but your IP address will not be distributed.

Contact Us

Via the "Contact Us" link, Sparkle.ie allows customers to e-mail sales@sparkle.ie. This provides direct contact to a Sparkle.ie jewellery consultant, who will read each e-mail and attempt to promptly answer your questions. Sparkle.ie may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the Sparkle.ie Web site or the shopping experience in general, as we always appreciate feedback.

Legal Disclaimer

The only time Sparkle.ie will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law. If you have questions about this privacy statement, please contact the Sparkle.ie customer service department at sales@sparkle.ie.

* Sparkle.ie will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on Sparkle.ie's secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.